Current Vacancies

Junior Account Manager

Tensense is looking for a Junior Account Manager to join its Customer Success team. This role will be critical in providing outstanding support to current and potential customers.

If you’re a self-starter who enjoys developing relationships and solving problems, then this role is for you. You will use your excellent communication skills and understanding of organisations to provide first-class service to customers.

This is an exciting opportunity to join the customer success team and shape the account management role in an entrepreneurial organisation.

Responsibilities:

• Gather information on assigned clients
• Set up and support potential clients with demonstrations and pilots
• Onboard new customers into the Tensense product
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts

Person spec:

• Understanding of sales principles and ability to deliver an excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Understanding of business organisation and structure
• High degree of professionalism
• Good time-management skills with a problem-solving attitude

Salary based on experience

Interested? Please send your CV and cover letter to: nick.middleton@tensense.ai

Photo by Priscilla Du Preez on Unsplash