Organisations experience novelty, either when their activities have resulted in them facing situations for which they were not prepared and had little or no experience, or because external events have forced them into the same space.
We all know how vital culture is to the success of our business. It is likely that leaders will need to start to think in terms of the cultural climate.
Creating the right organisational culture and psychological safety necessary to give voice to quiet, diffident and dissenting colleagues is a laudable ambition.
On 13 April 1970 astronaut Commander Jim Lovell made one of the great understatements of the last century – “Houston, we have a problem”