What if feedback were like our central nervous system?

Simple idea but not simplistic. Receiving and responding to feedback needs to be that fusion of art and science. Let technology do the heavy lifting, as Dr. Mike Carter says, ‘it is the seeing is believing aphorism’. As leaders we then have to ask the right questions, be curious about the answers and listen fiercely.

Encourage honest feedback

Once you reach the peak of your career where you are in charge of managing several people, it can be easy to believe that your way is best. However, everyone has blind spots and as such, encouraging open and honest feedback can help to combat this. Becoming more self-aware requires you to shine a light on areas you can improve on that you may not necessarily be aware of, which help you to improve authenticity as a leader.