Organisational Intelligence Platform

It’s what you don’t know that trips you up.

An anonymous survey that takes your people around 90 seconds to complete, and shows leaders at every level what people are experiencing, team by team.

Tensense is the Organisational Intelligence Platform that decodes what is really happening in your organisation, to improve performance and reduce risk. It turns what your people experience into something you can measure.

Leaders and their teams at work
16Fixed prompts, each rated on a five-point scale from Strongly Disagree to Strongly Agree
4Lenses, each grouping four of the 16 topics. Analysed individually and together
90seconds on average to complete. Anonymous to your organisation, which sees only aggregated results

How it works

Your people are the sensor.

Everyone taking part describes the shared experience of their local team. You see 16 key factors of organisational performance through their eyes.

  1. 01

    Respond

    16 fixed prompts, framed collectively, never “I”.

  2. 02

    Report

    Rapid reporting at the end of each cycle (one round of the pulse), team by team.

  3. 03

    Debrief

    A virtual debrief for any leader who wants one.

  4. 04

    Repeat

    Run it as often as you need. Act, then check it’s working.

How anonymity worksHow reports and debriefs work

Where to engage

Every leader sees where to engage, and on what.

Tensense identifies issues and shows which topics indicate the most urgent need for support. Talking them through with your people uncovers the causes, and what to do next.

View results by site, team, tenure or acquired business, so every leader sees their own part of the organisation.

Clarity, by department · illustrative

Organisation average 63 Finance72 Sales68 Operations41 People64 Technology70

People in Operations see communication as notably less effective than other departments do. That’s where the conversation starts.

The four lenses

Four lenses. The whole picture.

Each lens groups four topics, one for each of the 16 prompts. Each topic tells you something on its own. Interpreted together, they tell a story: high Anxiety alongside high Challenge reads differently from either alone. Built on academic research. The science behind it

Performance Energy

Energy invested in growth, or lost to distraction.

Topics

  • Challenge
  • Failing
  • Building
  • Success

Motivation

Energised commitment, or pressure and stagnation.

Topics

  • Commitment
  • Anxiety
  • Inertia
  • Complacency

Team Attributes

How well teams communicate, align and adapt.

Topics

  • Adaptability
  • Outcomes
  • Clarity
  • Relationships

Culture Climate

The cultural mood and behavioural signals right now.

Topics

  • Creativity
  • Results
  • Organised
  • Cooperation

The difference

Not another engagement survey.

Tensense takes a collective perspective. It works alongside your existing survey, with reduced survey fatigue compared with traditional engagement or satisfaction surveys.

How the two compare and work together

In their words

What leaders say about Tensense.

Four leaders, four situations: rapid growth, organisational change, a turnaround and a professional services network.

Growing fast · Armstrong Watson

“We can spot cultural misalignment early and take targeted action to embed our values and ways of working.”
Mark Beauchamp · Head of People, Armstrong Watson

Through change · Verisk

“I’d recommend to any leader considering organisational change, is to run Tensense early. Run it before you start that change programme.”
Tim Rayner · CEO, General Insurance for UK & Ireland, and Specialty Business Solutions, Verisk

Through a turnaround · Private equity-backed businesses

“Tensense gets me to the heart of the issues fast, so I focus on the one or two things that create immediate success, then build from there. I use this at each company I turn around.”
Nigel Hunton · CEO, Fralock

Professional services · Argus Audit

“In professional services, where precision and insight drive everything, that access to ground truth is a competitive advantage.”
Iulia Lascau · Argus Audit · Chair, BKR International

Read the case studies

Questions

What leaders ask us first.

How much time does it take?

90 seconds on average per person each cycle. People respond using an individual link sent by email, on a desktop, laptop, tablet or phone.

How is Tensense priced?

By the number of people in scope, whether that’s your whole organisation or part of it, such as one division. We’ll give you a quote during or after your demo debrief, or you can email info@tensense.ai.

Is it anonymous?

Yes, to your organisation. Tensense collects individual responses but only ever shares aggregated data, so anonymity is enforced by Tensense. How anonymity works

How often should we run it?

As often as you need. Some customers run a cycle every month; others run one less often, or when a change calls for it. Choosing a rhythm

How quickly do we see results?

Rapid reporting at the end of each cycle, with a virtual debrief for any leader who wants one. While a cycle runs, we can send you regular progress updates, if you’d like them. Reports and debriefs

Can we compare ourselves with other organisations?

Yes, without any organisation or team being named. Each topic is rated against a baseline drawn from the whole Tensense customer base, including the teams and other groups within each organisation. On request, reports can include a Global RAG chart, which colour-codes every topic from very high to very low against that baseline. It can replace or sit alongside the Local RAG chart, which uses only your own data to compare your teams and sites with each other. What’s in each report

Does it replace our engagement survey?

No. Some customers use Tensense on its own; others run it alongside a six-monthly or annual engagement survey. They compare the two to see where the results support each other, and run Tensense cycles in between to check whether their actions are working. How the two work together

Can we start with part of the organisation?

Yes. Tensense is usually deployed across the whole organisation, but it can start with part of it, such as a single department or the people going through a transformation. For a transformation, including a group that isn’t going through the change gives you a useful comparison. Choose a cross-section of the organisation, with every level included. Outside a demo or pilot, we don’t recommend a single level, such as only managers.

What does setting up involve?

Very little. There’s no survey to design and nothing to configure, because the 16 prompts are fixed. You send us a spreadsheet of names, email addresses and the groupings you want reported, such as team, office or manager, and we set up and run each cycle. Your IT team usually only needs to allow emails from our sending address. People respond from a personal link, with nothing to log in to. After that, the only ongoing task is keeping the list up to date as people join, leave or move.

Discover what your people already know.