Case studies - how Tensense drives growth

Nigel Hunton, CEO of Intevac Corporation, was appointed in January 2022 to transform the company and drive growth. Listen to how Tensense is a critical part of his strategy.

A global technology organisation that specialises in the design and manufacturing of leading-edge technology coating solutions.

STARTING POSITION:

Tensense was commissioned to help Intevac’s newly appointed CEO identify the current state and health of the organisation.

In the first week of the incoming CEO taking up post, Tensense was able to help the CEO identify that the business was drastically underperforming;

  • Its employees were significantly disengaged and unmotivated,
  • The organisational culture was toxic, and the leadership style present throughout the business was insufficient to turn the company around and return the company to a path of improved performance.

END RESULT:

Twelve months on, Intevac is a completely different organisation.

Following intervention that saw a visionary strategy established, an overhaul of the organisational design and structure, sizeable investment in leadership development and definition and implementation of new company values and culture, Intevac has become a high performing company.

The company has been transformed. Its employees are highly engaged, its leaders are effective, and the organisational culture has become a key driver in company performance. All of which has resulted in increased revenues, enhanced innovation and product development and a notable increase in the company’s share price.

“The transformation of Intevac wouldn’t have been possible had Tensense not been able to tell me the extent of the challenges faced by the business and continually inform me of how we were progressing in turning the company around.

Tensense literally saved me time and money in getting me to the truth faster and rapidly advancing my decision making ability.”

Nigel Hunton, CEO

Price Bailey Logo

Price Bailey

Leading chartered accountants Price Bailey wanted to unlock their full potential and grow to become the best in their field. Using Tensense.ai they uncovered performance issues, monitored organisational health through a strong growth period and improved operational efficiency. In two years they had increased turnover by £5m (25%) and become a Sunday Times Top 100 company.

Vodafone _VOIS

The Director of the Customer division of Vodafone _VOIS needed to find a way to significantly improve the customer satisfaction rates for the UK business. Deploying Tensense surfaced previously unseen issues that allowed them to significantly improve Customer feedback scores.

Outvie logo

Outvie

A Digital Transformation project at a major public sector organisation to create improved digital connectivity was running into difficulties. Using Tensense.ai, delivery partners Outvie were able to identify significant mismatches between the expectations of the team delivering the rapid digitisation and the receiving teams. This project now has a clear roadmap to success and Tensense.ai can continue to help track progress as needed.