John Potter

John Potter
Quality Specialist


April 21, 2021

Don’t let facts get in the way of the right story

In Justin Bariso’s article about the right and wrong way to conduct a discussion, he points to the role that emotions play in persuading people to accept or reject your ideas. If, like a prosecutor looking for a win in a high-profile trial, you bombard people with facts and evidence, then there is a significant […]

April 1, 2021

Dark side of working from home

Goldman Sachs has had so much business and is doing so well in the pandemic that at least for some junior investment analysts it allegedly means working 100 hour weeks, leaving very little time to sleep, eat and wash. Some might have little sympathy for junior analysts on first year salaries and bonuses averaging $123,500 […]

March 9, 2021

Micromanagement is not the answer

In an excellent article about the challenges of staying in touch with your team in this era of necessary isolation, Kerry Goyette explains why some leaders resort to micromanagement. Micromanagement is often not a preferred leadership style but caused by a feeling that leaders are losing control when they don’t see their teams working as […]

January 8, 2021

Are CEOs getting all the information they need?

Being a CEO is a tough job, especially if you are CEO of a start-up. Bringing information to light about what employees think in an easily understood form, alongside financial information in the BI dashboard would significantly expand the CEO’s knowledge about her or his company.

December 17, 2020

What should startups digest?

Startups coming to market with a new product are faced with significant challenges. Is their product too much like an existing product or is it so novel that potential customers don’t understand its value or are sceptical?

September 4, 2020

Making sense of change

When we see headline-grabbing forecasts such as a £480bn fall in UK economic activity we would be remiss not to consider what that means for our own organisations and whether we need to make some changes. Implementing an urgent change at a time of imminent threat or major crisis seems not only very opportune but […]

September 3, 2020

Culture boosts resilience

The importance of understanding the changes in culture climate within organisations brought about by major disruptive events like the pandemic.

August 27, 2020

Keeping trust through communication

Trust is a fundamental building block for any organisation that wants to be successful.