John Potter

Americans love eating breakfast out, as evidenced by the plentiful breakfast restaurants. Whether chains or independents, there are over 9,000 businesses and 180,000 employees in total. Transforming the relatively intimate experience of breaking fast into a shared transactional experience is an American phenomenon. There is even a market segment for breakfast restaurants – the A.M. […]

The last few difficult years have seen a number of new concepts or traits impacting organisations. After Working From Home to slow the pace of the pandemic, we saw the Great Resignation. People had more quiet time to evaluate their careers and decided to move on. Now we have the concept of ‘quiet quitting’ where […]

It is self-evident that this is one of the most disruptive times for businesses since what has become known as the Great Recession of 2007-09. Unlike that period, which was chiefly caused by unsustainable debt, the current crisis has a broader set of causes which impact businesses in multiple ways. Even before the invasion of […]

Change and transformation in an economic downturn can be a lifeline. Faced with an economic downturn and possible stagflation, companies may decide to batten down the hatches by cutting costs and protecting cash. Given the uncertainty of the current period, notably the availability and escalating prices of gas and oil, such a strategy is understandable. […]

In a provocative and thought-provoking article, Emma Beddington contrasts leaders who wing it, perhaps because they love the adrenaline of taking a gamble or perhaps because they are averse to research and study, with leaders who appear to wing it in their decisions, but really have a solid well-researched understanding of the potential risks and […]

In Justin Bariso’s article about the right and wrong way to conduct a discussion, he points to the role that emotions play in persuading people to accept or reject your ideas. If, like a prosecutor looking for a win in a high-profile trial, you bombard people with facts and evidence, then there is a significant […]

Goldman Sachs has had so much business and is doing so well in the pandemic that at least for some junior investment analysts it allegedly means working 100 hour weeks, leaving very little time to sleep, eat and wash. Some might have little sympathy for junior analysts on first year salaries and bonuses averaging $123,500 […]

In an excellent article about the challenges of staying in touch with your team in this era of necessary isolation, Kerry Goyette explains why some leaders resort to micromanagement. Micromanagement is often not a preferred leadership style but caused by a feeling that leaders are losing control when they don’t see their teams working as […]

Being a CEO is a tough job, especially if you are CEO of a start-up. Bringing information to light about what employees think in an easily understood form, alongside financial information in the BI dashboard would significantly expand the CEO’s knowledge about her or his company.