Sensemaking lessons from Apollo 13
On 13 April 1970 astronaut Commander Jim Lovell made one of the great understatements of the last century - "Houston, we have a problem"
Most of us will know people who are likeable and often will view them more favourably […]
Employee exodus
If you already suffered from the Great Resignation and lost key employees, this may be too […]
This article is a refreshingly honest account of how intuitive sensemaking drives our emotional response to our environment.
Complex environments cannot be fully engaged and understood by holding faith with established routines and meanings as they require continuous updating.
The ways that a lack of socialisation leads to long-term damage for organisations and their people
Trust is a fundamental building block for any organisation that wants to be successful.
Changing what a company 'is and does' implies 2nd order, radical change.
Michelin’s attempts to standardise its tyre manufacturing processes had stifled creativity, initiative and accountability. In 2013, […]