Nick Middleton

Customer Success

A seasoned software Customer success manager including roles at RBS and Deloitte. Nick has been a key player on the Tensense journey, working diligently with Customers and stakeholders, as we’ve developed the Tensense Sensemaking diagnostic tool to the powerful piece of OX data software it is today.

October 8, 2020

The past is often seen as a frame of reference – is this helpful?

In a recent webinar, Mike Carter talked about the Apollo 13 mission and how leaders in the control room had to navigate a potentially catastrophic, novel event.