Five stories, in their own words: rapid growth, a merger, six turnarounds, an acquisition run by its partner-owners and a restructure.
Armstrong Watson · Accountancy
2.5× growth. Each team in view.
An accountancy and advisory firm that has grown its headcount 2.5× over more than five years, organically and by acquisition. Its leaders see what each office and service line is experiencing.
“Tensense has shifted engagement from a retrospective measure to a forward-looking management tool.”
When Nefro Health bought Avillion Life Sciences, the leadership team ran Tensense through the integration, 11 cycles in all, to see where confidence was slipping.
“Tensense gave me an honest, continuous read on how our combined workforce was really feeling, showed us exactly where confidence was slipping, and let us act while issues were still small.”
Allison Jeynes · Former Chief Executive Officer, Nefro Avillion
A value-creation CEO who has made Tensense his opening move in six turnarounds.
“The transformation wouldn’t have been possible had Tensense not been able to tell me the extent of the challenges faced by the business and continually inform me of how we were progressing in turning the company around.”
An accountancy firm, run by its partner-owners, that approached Tensense with healthy caution. It showed the partners where to focus, and whether their actions were working.
“Tensense has been a valuable exercise for Kelly Partners Wexford. It has helped us focus on key management issues, particularly accountability, and the progress we have seen in this area has been one of the key successes of our partnership with Tensense.”
Two divisions and more than 1,000 people, where every manager now runs Team Temperature Checks, and Tensense was extended to a new division the moment the remit grew.
“I’d recommend to any leader considering organisational change, is to run Tensense early. Run it before you start that change programme.”
Tim Rayner · CEO, General Insurance for UK & Ireland, and Specialty Business Solutions, Verisk
One chairs an international accounting association; the other is an Insights Discovery practitioner who uses the two together.
Professional services · Argus Audit
“Look at Tensense with the same seriousness you’d give any critical business decision. Not as a nice-to-have, but as a tool that can change how you understand your own organisation, even when you perform well. In professional services, where precision and insight drive everything, that access to ground truth is a competitive advantage.”
Iulia Lascau · Argus Audit · Chair, BKR International
Insights Discovery · Performance Catalyst
“The collaboration between these two tools creates an outcome that is exponentially more impactful than the sum of its parts.”
Lindi Smit · Founder, Performance Catalyst · Insights Discovery practitioner