Dealing with the shrink
Every so often the Telegraph lets non-subscribers like me peek inside its paywall and see a […]
moral burnout
London Fire Brigade and the Metropolitan Police have been in the news recently for the wrong […]
customer experience
In the current state of double digit inflation and looming tax hikes for companies and their […]
Life is lived forward but has to be understood backwards. That is to say, understanding follows […]
foresight requires hindsight
In a recent article, McKinsey set out the challenges facing CEOs in the current economic maelstrom […]
unseen data
It is not surprising that life altering and, in some cases life threatening, events such as […]
Slack
In a recent Raconteur article Sam Forsdick quotes Slack’s SVP Brian Elliot’s discourse on the post-pandemic […]
Changing role of the COO
Companies, whether in very competitive markets or in a leadership position in a new market, want […]