Revolut
In her meticulous annual review of workplace trends, Jeanne Meister identifies mostly positive changes for employees […]
stagflation
The outlook in 2023 for the British economy and hence many British companies is grim. Stagflation, […]
Sensemaking
‘Given that the commercial environment is awash with risk and uncertainty, few leaders will want to […]
Dealing with the shrink
Every so often the Telegraph lets non-subscribers like me peek inside its paywall and see a […]
moral burnout
London Fire Brigade and the Metropolitan Police have been in the news recently for the wrong […]
customer experience
In the current state of double digit inflation and looming tax hikes for companies and their […]
Life is lived forward but has to be understood backwards. That is to say, understanding follows […]
foresight requires hindsight
In a recent article, McKinsey set out the challenges facing CEOs in the current economic maelstrom […]