Water cooler gossip. Office banter. A quick yarn over a lunchtime pint. If you miss the face-to-face chat between you and your colleagues, you’re not alone.  Your business misses them too.  Because it’s moments like these where we can gain invaluable insights into aspects of our business we may otherwise not touch, where we can […]

Organisational Inquiry: General and Simple to Simple and Accurate Leaders Acknowledging Trade-Offs  Curious leaders want to know what’s going on in their organisations, the issues that might be impeding high performance and what their colleagues are really thinking. Curious and determined leaders make it their business to find out the answers to these questions, but […]

Startups coming to market with a new product are faced with significant challenges. Is their product too much like an existing product or is it so novel that potential customers don’t understand its value or are sceptical?

This article is a refreshingly honest account of how intuitive sensemaking drives our emotional response to our environment.

Creating the right organisational culture and psychological safety necessary to give voice to quiet, diffident and dissenting colleagues is a laudable ambition.

Most leaders, even if they don’t have a “business intelligence dashboard’ will use key data and KPIs to help them manage the business, spot opportunities and improve performance.

As we consider the future of work it is likely that two critical challenges will face leaders.

In a recent webinar, Mike Carter talked about the Apollo 13 mission and how leaders in the control room had to navigate a potentially catastrophic, novel event.

Trust helps breed the appropriate culture and empowers and engages people to go above and beyond at a time when we all need to pull together.